How to Pair my device to the platform

Steps to pair your device:

1. Turn the headset On to see a 4 digit code/ Open the Amelia app on your phone to see the 4 digits code.
2. In the Amelia web platform, click on the option Pair Device located at the left bottom of the page. 
   
   
   
   
   
3. Enter the 4 digits code you see in the headset/smartphone, on the pairing box of the platform (always use lowercase letters).
   
   
   
   
4. Click on Pair Device.
5. You are now ready to start using the environments.
6. If the Pairing is unsuccessful, you should restart your Pico headset, or fully close and reopen the smartphone app to generate a new code.

VIDEO

You can also follow the steps of the video on Pairing Pico and platform that you have in the Academy section "How to use Amelia effectively". 

** Make sure you have the latest Amelia app version. If you don't have it, follow these steps How do I update Amelia? - Help Center.